Skip to content
All cases
1/2
  1. Request received17/10/2025
  2. Checked & confirmed30/11/2025
  3. Fundraising30/11/2025
  4. Treatment provided29/12/2025
  5. Invoice paid10/02/2026
  6. Case closed05/03/2026
Why is treatment sometimes done earlier than the payment?

When a case is urgent and vital, hospitals often proceed with delivering medical care right away to save a life, even before the finalisation of admission procedures. Usually, when this happens, hospitals put the bill on our credit until the funds are transferred to their accounts. That’s why the chronology can sometimes be in disorder.

InvoiceMedical report

Download Helpster App to get access to full reports and documents

John A., 18

Report published
Health problem

Infections

Urgency rating

27

Required amount

$45

About infections

A urinary tract infection (UTI) is an infection in any part of the urinary system, most commonly caused by bacteria that enter the urethra and multiply. Symptoms include a burning sensation or pain during urination, a frequent or urgent need to urinate, cloudy or strong-smelling urine, and pressure in the lower abdomen. If left untreated, a UTI can lead to a more serious kidney infection, so it is important to seek medical advice, especially if symptoms are severe.

Thank you for saving this life!

100%

$45 raised of $45

Rheemah Hospital

10586-00100 NAIROBI KENYA

Background

John Ashuma is an 18-year-old boy who lives at a children’s home. He enjoys playing football and taking part in sports activities, with dreams of becoming a lecturer in the future. He was brought to the children’s home by a Good Samaritan who had been caring for him after he lost both parents at a young age. John was referred to Helpster Charity by a community health worker who volunteers part-time at Rheemah Hospital. John had been in good health until a few days ago when he began experiencing itchiness, pain during urination, and lower abdominal discomfort, which worsened the day before he was taken to the hospital. At Rheemah Hospital, he was thoroughly examined by a medical officer and diagnosed with a urinary tract infection (UTI). Prompt treatment was started

Medical history

John had been in good health until a few days ago when he developed itching and lower abdominal pain. As his condition worsened, he was taken to Rheemah Hospital. After thorough tests and examinations, the medical officer diagnosed him with a urinary tract infection (UTI). Prompt treatment was started, and John was prescribed medication, to which he responded well. A follow-up phone call to the volunteer confirmed that he was improving steadily with the treatment.

Prognosis

John’s prognosis is excellent. He is responding well to prompt treatment for his urinary tract infection, with symptoms improving significantly. With continued adherence to the prescribed medication, proper hydration, and good personal hygiene, he is expected to make a full recovery without complications.

We all share the same sky