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  1. Request received12/11/2025
  2. Checked & confirmed28/01/2026
  3. Fundraising28/01/2026
  4. Treatment provided31/03/2026
  5. Invoice paid12/05/2026
  6. Case closed
Why is treatment sometimes done earlier than the payment?

When a case is urgent and vital, hospitals often proceed with delivering medical care right away to save a life, even before the finalisation of admission procedures. Usually, when this happens, hospitals put the bill on our credit until the funds are transferred to their accounts. That’s why the chronology can sometimes be in disorder.

InvoiceMedical report

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Melvin A., 20

In treatment
Health problem

Infections

Urgency rating

23

Required amount

$300

About infections

Iron deficiency anemia (IDA) is the most common type of anemia, occurring when your body lacks enough iron to produce sufficient healthy red blood cells (RBCs) to carry oxygen to tissues, leading to fatigue, weakness, pale skin, shortness of breath, and cognitive issues. It develops from low iron stores, often due to blood loss (heavy periods, internal bleeding), poor diet, or issues with iron absorption, and is diagnosed with blood tests, with treatment involving iron supplements, dietary changes, and addressing the underlying cause while Pelvic Inflammatory Disease (PID) is an infection and inflammation of the female upper reproductive organs (uterus, fallopian tubes, ovaries) usually caused by bacteria, often sexually transmitted infections (STIs) like chlamydia or gonorrhea, but also from normal vaginal flora. It causes lower abdominal pain, fever, unusual discharge, and painful sex, and if untreated, can lead to infertility, ectopic pregnancy, and chronic pelvic pain due to scarring and Pneumonia is a lung infection that inflames the air sacs (alveoli) in one or both lungs, causing them to fill with fluid or pus, leading to cough, fever, chills, and difficulty breathing. It's caused by bacteria, viruses, or fungi, and spreads through airborne droplets from coughs or sneezes, or contact with contaminated surfaces and Severe malaria is a life-threatening progression of a malaria infection, typically from Plasmodium falciparum, characterized by vital organ dysfunction, high parasite levels (≥5%), and complications like coma, severe anemia, acute kidney injury, or respiratory distress, requiring immediate intensive treatment to prevent rapid deterioration and death.

Thank you for saving this life!

100%

$300 raised of $300

Mt Elgon Subcounty Hospital

Kapsokwony-Kimilili road

Background

Melvin comes from a severely disadvantaged socio-economic background marked by chronic poverty and constant financial struggle. Her family survives on small, irregular earnings that are not enough to cover even the most basic needs. This makes it difficult for them to afford adequate food, proper clothing, or safe housing, and they frequently depend on relatives and well-wishers for support. Because of these financial limitations, access to healthcare is extremely poor. The family cannot afford prescribed medication, routine hospital visits, or diagnostic tests, which often leads to delayed treatment and worsening illnesses. Preventive care is rarely sought due to cost. Melvin was brought to the facility by her mother with complaints of joint pains, severe headache, dizziness, blurred vision, chest pain, severe back pain, chills, general weakness, vomiting everything she ate, breast pain when coughing, and loss of appetite for three days. After examination and laboratory tests, she was diagnosed with severe pneumonia, malaria, pelvic inflammatory disease, iron deficiency anaemia, and a urinary tract infection. She was admitted for treatment and further management. Her education has also been heavily affected. School fees, uniforms, books, and transport costs are beyond the family’s reach, leading to frequent absenteeism and placing her at high risk of dropping out. This lack of access to education continues to trap the family in a cycle of poverty. Melvin’s mother learned about Helpster Charity through a neighbour who had previously received support for her own child. After seeing Melvin’s condition worsen and knowing they could not afford medical care, the neighbour advised her mother to take Melvin to the facility and request assistance through the Helpster program.

Medical history

Melvin came in the facility with complains of, joint pain, severe headache associated with dizziness, chest pains, severe backache, vomiting everything, general body weakness and loss of appetite. On examination and laboratory findings she was diagnosed with pelvic inflammatory disease, iron deficiency anemia, Severe malaria, pneumonia and urinary tract infection. Was admitted for treatment and further investigation and management after awhile she responded positively for medication and discharged when stable.

Prognosis

With proper treatment, Melvin’s prognosis is good. Severe pneumonia, malaria, pelvic inflammatory disease, anaemia, and a urinary tract infection can all improve significantly when managed early with the correct medications, fluids, and supportive care. Close monitoring, completing her full course of medication, and attending follow-up visits will be essential for full recovery.

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