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  1. Request received13/11/2025
  2. Checked & confirmed25/11/2025
  3. Fundraising25/11/2025
  4. Treatment provided06/02/2026
  5. Invoice paid20/03/2026
  6. Case closed17/06/2026
Why is treatment sometimes done earlier than the payment?

When a case is urgent and vital, hospitals often proceed with delivering medical care right away to save a life, even before the finalisation of admission procedures. Usually, when this happens, hospitals put the bill on our credit until the funds are transferred to their accounts. That’s why the chronology can sometimes be in disorder.

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Furaira U., 18

Report published
Health problem

Gynecology

Urgency rating

21

Required amount

$115

About gynecology

A Bartholin cyst is a fluid-filled swelling that develops when the duct of the Bartholin gland, located at the lower part of the vaginal opening, becomes blocked. These glands normally secrete fluid that lubricates the vulva, but obstruction or infection can cause the fluid to accumulate, forming a cyst. Patients usually present with a painless or mildly painful swelling at the vulva, which may gradually increase in size. Discomfort is often felt while walking, sitting, or during sexual activity. In some cases, the cyst can become infected, leading to redness, tenderness, and pus formation (Bartholin abscess).

Thank you for saving this life!

100%

$115 raised of $115

Background

Furaira is an 18-year-old young woman known for her friendly and sociable nature. She helps her mother with household chores and enjoys sewing and reading in her free time. Despite financial constraints, Maryam dreams of becoming a community health worker so she can educate and support women in her community. Furaira,was apparently well,until 2 weeks ago when she noticed a swelling in the right side of her vulva, which gradually increased in size and became tender. She reported feeling a moderate pain, especially when sitting or walking, and occasional redness at the site. There was no fever or systemic illness. On evaluation at the hospital, and after further clinical evaluation, the swelling was confirmed as a right Bartholin cyst, and surgical intervention (marsupialization or excision) was planned to relieve the cyst and prevent infection, pending approval from the Helpster Charity Foundation.

Medical history

FURAIRA UMAR, an 18-year-old teenager, presented with a history of swelling in the right side of her vulva,which increased in size and became tender accompanied by severe pain especially when sitting or walking since 2 weeks. After thorough evaluation and investigation, she was diagnosed with Bartholin cyst.She underwent successful surgery without immediate complications. Due to the nature of her condition, she was admitted for 3 days for close monitoring and post-operative care.She recovered well and was discharged home after 3 days, with a follow-up appointment scheduled for 1 week. Currently, she is doing well, she has fully recovered, and has resumed her regular activities. We appreciate the timely intervention by Helpster and the UMD Medical team.

Prognosis

Furaira's vulvar swelling and persistent pain haven't responded to antibiotics and painkillers. Surgery to drain or remove the cyst is likely her best option to alleviate symptoms and significantly improve her health and also educate her on the importance of good personal hygiene.

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