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  1. Request received22/12/2025
  2. Checked & confirmed28/12/2025
  3. Fundraising28/12/2025
  4. Treatment provided24/03/2026
  5. Invoice paid25/03/2026
  6. Case closed
Why is treatment sometimes done earlier than the payment?

When a case is urgent and vital, hospitals often proceed with delivering medical care right away to save a life, even before the finalisation of admission procedures. Usually, when this happens, hospitals put the bill on our credit until the funds are transferred to their accounts. That’s why the chronology can sometimes be in disorder.

InvoiceMedical report

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Jane A., 19

In treatment
Health problem

Gynecology

Urgency rating

27

Required amount

$100

About gynecology

A retained placenta occurs when the placenta is not expelled from the uterus within 30 minutes after childbirth. Dangers: Severe postpartum bleeding (hemorrhage), Shock due to blood loss, Infection (endometritis) Severe anemia is a condition in which the number of red blood cells or the hemoglobin level in the blood is extremely low, reducing the blood’s capacity to carry oxygen to the body’s tissues.

Thank you for saving this life!

100%

$100 raised of $100

Siaya County Referral Hospital

Along siaya- Rangala road

Background

Jane is the second-born in a family of eight children. She lives with her six siblings and her parents in a two-room mud-walled house. Jane is still in school and does not work, relying entirely on her parents, who earn a living through casual labor. When healthy, she enjoys listening to music and dancing, and she dreams of becoming a nurse in the future. Jane initially felt unwell and visited a hospital, where malaria tests were negative. She returned home but her condition worsened the following day, prompting her to go back to the hospital. A pregnancy test confirmed that she was pregnant. She began attending antenatal clinics, completing two visits despite walking over an hour each way. One Sunday, Jane experienced abdominal pain and went to the hospital immediately. She was referred to Siaya County Referral Hospital for an ultrasound, but her water broke, and she delivered at the facility. After delivery, her placenta did not expel spontaneously, leading to heavy bleeding during manual extraction, resulting in significant blood loss. Jane learned about Helpster Charity at the hospital. During routine ward rounds, a Social Health Authority (SHA) clerk collecting patient information observed that the family might struggle to cover the medical costs. The clerk referred them to the hospital social worker, who conducted a detailed assessment and connected the family with Helpster Charity to cover the expenses.

Medical history

Jane was brought to the facility with severe abdominal pains, she was to be taken for an ultrasound but her water broke.She gave birth normally but the placenta which normally follows after was not. The placenta and membrane was expelled, and the episiotomy repaired. She was then admitted for observation where she was treated on IV flagyl, IV ceftriaxone among other drugs to which she responded well. She got well and was eventually discharged on orals.

Prognosis

Jane’s prognosis is guardedly good following postpartum complications. With prompt management of her retained placenta and blood loss, she is expected to stabilize. After successful removal of the placenta, she will require blood transfusion and monitoring for the severe anemia, infection, and overall postpartum recovery. Early intervention reduces the risk of severe complications, and with proper follow-up and support from Helpster Charity, her chances of full recovery are favorable.

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